What is Fastag? Here’s all you need to know


    What is Fastag? FASTag also is known as Electronic Toll collection is a device enabled with Radio Frequency technology to make automatic toll payments directly from the account linked to it when the vehicle is in motion. It is a prepaid rechargeable tag affixed on the windscreen of the vehicle and makes the toll plaza drive-through process seamless. It has a validity of 5 years and can be recharged as per the requirement.  

    The benefits of using FASTag are:

    • Hassle-free travel on highways without needing to stop, access cash, change collection etc
    • Chances of availing cashback of 2.5% on National Highway tolls
    • Stay updated with SMS alerts of the FasTag transactions
    • Easy online recharge as per the requirement using Debit, Credits etc mode of payments
    • Since you don’t need to stop at the tolls, you save time and fuel
    • Reduces human efforts of management and monitoring at the tolls
    • Reduces vehicle congestion on National Highways

    Customers can call helpline number or visit and any Point of Sale location to submit the FasTag application.

    Below are the documents required 

    • Registration Certificate(RC) of the vehicle
    • Passport size photo of the vehicle owner
    • KYC documents as per the category of the vehicle owner (viz. Individual / corporate):
    • For Individual: ID proof and Address proof from the list mentioned and 1 passport size photograph.
        • Driving License
        • PAN Card
        • Passport
        • Voter ID Card
        • Aadhar Card (with address)

    The National Highways Authority of India (NHAI) & Indian Highways Management Company Limited (IHMCL) authorized the National Payments Corporation of India (NPCI) to provide a contactless solution for toll collection. It is planned to extend the usage of FASTag to toll plazas at State highways for tolling, parking lots for parking charge and various other payments at wayside amenities. 

    Know how a FASTag works

    Step 1: Whenever a vehicle will pass through the Electronic Toll Collection (ETC) lane of the Toll Plaza, the Toll Plaza system will capture the FASTag details like (Tag ID, Vehicle class, TID, etc.) and send it for processing to the acquiring bank.

    Step 2: The acquiring bank will send a request to the National Electronic Toll Collection (NETC) Mapper to validate the tag details. 

    Step 3: Once the Tag ID will get validated, NETC Mapper will respond with details like Tag Status, Vehicle class, VRN etc. If the Tag ID is not present in NETC Mapper, it will respond as the Tag ID is not registered.

    Step 4: The acquirer host will calculate the appropriate toll fare and initiate a debit request to NETC system after successful validation of Tag ID from NETC Mapper.

    Step 5: NETC System will switch the debit request to the respective issuer bank for debiting the account of the customer.

    Step 6: Now, Issuer host will debit the linked tag holder account and send an SMS alert to the tag holder. The Issuer host will also send the response message to the NETC system. If the response is not sent within the defined TAT, the transaction will be considered as Deemed Accepted.

    Step 7: NETC system will notify the response to the acquirer host.

    Step 8: Lastly, acquirer host will notify to respective toll plaza system.



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